the first team that i was on at hyper island came up with the name looop, to signify the iterative process of design thinking. unfortunately, we were inexperienced, lacked leadership, and were frustrated by differences of opinion on just about everything. as susan wheelan would say, we were stuck in stage 2 of team development. so now im workingalone, and while there are fewer disagreements, the lack of alternate perspective is frustrating. what i am beginning to see is that the learning is more painful, but faster in a group environment, that when you are a one man band. i recall seeing the guy on the street corner of brtatislava, with contraptions allowing him to play at least a hald dozen instraments. while he can keep all the coins thrown into the hat set before him, he never gets the benefit of flow while playing with other musicians.
anyway, a i approach the stage where i propose an experience design solution, i must now need to return to the books to get theory on trust, and feedback. it seems that ths iterative process is building my research skill set, and while its still not great fun, i have learned from my earliest papers where the desk research was daunting.
There is no doubt that failure adds drama and as such, creates value. Just how often do chase films resort to the the old cliche of the driver choosing the wrong road, failing to acknowledge the sign reading "DANGER, works in progress", and ultimately flying off the side of a cliff. Just imagine how lifeless that scene would be if the road had just lead to a perfectly usable road. BORING! Of course the Hollywood version, airborn vehicles land on their feet and carry on, leaving those in pursuit scratching their heads, but in reality, I can imagine a far less opportune ending. So whereas the Feedback Toolkit I was gunning for might be extremely useful for a wide range of companies, I picked the wrong company, like choosing the wrong fork at an intersection. For the purposes of this study, it set off a panic because I was not so certain that I could land my a new concept in the small window allotted. Admitedly, thats my fault for not approaching my case study until the end of
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